Find out what do if you have been a victim of fraud, received a suspicious email or phone call, lost your wallet or other personal documents or are aware of someone committing fraud.
If you have been a victim of fraud…
If you have lost money or provided personal information to an unauthorized source, you should report this to the police.
- Contact your local police to report the crime (see a list of RCMP detachments).
- If you are a victim of identity theft or identity fraud, review the steps in the Fraud Victim Assistance Guide.
- You may also want to notify the Canadian Anti-Fraud Centre online or by calling 1-888-495-8501.
If you have received a suspicious or deceptive email, phone call or other type of contact…
If you have not lost any money and have not provided personal or financial information (relating to a fraud or scam), and you simply want to inform the appropriate organizations:
- Report deceptive telemarketing (mass marketing fraud), including advance fee fraud (West African letters), Internet fraud, and identification theft complaints to the Canadian Anti-Fraud Centre online or by calling 1-888-495-8501.
- Report suspicious or unsolicited emails (e.g. phishing, malware, deceptive marketing, etc.) to the Spam Reporting Centre.
- Report instances of misleading or deceptive marketing practices to the Competition Bureau using the online complaint form or by telephone at 1-800-348-5358.
If your wallet or other personal documents are lost or stolen…
- Contact Service Canada at 1-800-206-7218 if your social insurance number (SIN) has been stolen. For more information see Social Insurance Number.
- Protect yourself from frauds and scams
If you are aware of a person committing fraud…
If you know of someone who is committing a fraudulent activity, you can contact your local police to report the crime (see a list of RCMP detachments).
Visit Protection from frauds and scams for more information on reporting scams such as tax fraud, credit card fraud and counterfeit money.
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