For Consumers


Text scam alert

A known text scam, claiming to be an e-transfer from the Office of Consumer Affairs (OCA), was reported. The OCA will never send you—or ask for—any sort of payment by telephone, email or text.

If you receive a scam email or text message, do not reply or click—delete it. Report it to the Canadian Anti-Fraud Reporting Centre.

The Notice and Notice regime is a made-in-Canada solution which provides copyright owners with tools to enforce their rights while respecting the interests and freedoms of users.

Canada's Anti-Spam Legislation (CASL) protects consumers and businesses from the misuse of digital technology, including spam and other electronic threats. It also aims to help businesses stay competitive in a global, digital marketplace.

For the latest results on the promotion, monitoring and enforcement of the legislation, consult the CASL Performance measurement report 2017–2018.

Have a question or complaint about a cannabis site, promotion, product or service? To find out who to contact, please consult the Submit a report on cannabis page.

Worried about debt?

Six Steps to Get Out of Debt is built to help you map out a plan for taking control of and managing your debt. It provides you with key steps to take, tips and links to more information and tools that will help you along the way.

Find more information for consumers

Key contacts