Contributions Program for Non-Profit Consumer and Voluntary Organizations

The Contributions Program for Non-profit Consumer and Voluntary Organizations was established by the Office of Consumer Affairs in order to support such organizations in the production of high quality, independent and timely research on consumer issues.

Program Goal

The overall goal of the Program is to strengthen the consumer's role in the marketplace through the promotion of sound research and analysis, and by encouraging the financial self-sufficiency of consumer (and voluntary) organizations.


Eligible recipients will be voluntary organizations that are incorporated as non-profit corporations in Canada and which can demonstrate that they:

  • have a governance structure which assures accountability to a membership representing the consumer interest,
  • have the structure, governance and funding arrangements which do not expose them to commercial influence on their research and policy positions,
  • are capable of reaching consumers who are not members of the organization itself,
  • are competent, credible, and accountable in carrying out the projects, and
  • are guided by objectives which are consistent with the program objective.

For more information on the eligibility criteria, please visit the Applicant's Guide.

Application Process (CLOSED)

For the 2018–19 call for proposals, applicants have until noon Pacific Time, November 10, 2017 to submit their proposals.

Topics of interest:

For 2018–2019, research proposals are welcomed on topics of interest such as:

  • Consumer interest in the electronic marketplace: for example, digital rights and responsibilities, compliance and enforcement online, use of digital media for buying and comparison shopping;
  • Consumers and the financial sector: for example, online and high cost lending products, use of Fin Tech.;
  • Disruptive technologies: for example, blockchain, the sharing economy;
  • Consumers and emerging trends in the communications sector; and
  • Sustainable consumption: for example, consumer understanding of environmental sustainability standards and business sustainable practices.

Eligible organizations may also submit proposals on any other relevant consumer issue that they can demonstrate is of importance.

Communications and Privacy Toolkits for Recipient Organizations

Consumer Policy Research Database

To view other research projects which received funding under the Contributions Program, please visit the Consumer Policy Research Database.

Service Standards

The Office of Consumer Affairs (OCA) is committed to providing quality service to all applicants and funding recipients. For more information, please consult our service standards and performance.

These service standards were updated in October 2017.