2021-23 project summaries: Union des consommateurs

Union des consommateurs
201-7000 Parc Avenue
Montréal QC  H3N 1X1
Telephone: 514-521-6820

Warehouse to home: The evolution of the online marketplace

The study will examine the evolution of online transactions, the new players that have entered the digital market and the rise in online activity during the pandemic—both by consumers and industry players. As well, it will examine the challenges encountered by consumers.