2021-23 project summaries: Credit Counselling Canada (CCC)

Credit Counselling Canada
401 Bay Street, Suite 1600
Toronto, ON  M5H 2Y4
1-866-398-5999

Canadian consumer experience and concerns with digital debt payments in the COVID-19 era

This study will look at whether the accelerated shift from brick and mortar to digital banking and digital billing, in the wake of the COVID-19 pandemic, has led to greater credit risks across diverse population segments.