Long description of the infographic
Check your energy usage
Energy usage may increase when:
- it is warmer or colder than normal
- appliances are working harder than normal
- recharging electric cars or tools such as cordless electric lawn mowers
Check your bill
If your electricity bill has increased, it may be due to:
- the use of appliances at times during the day when rates are higher (time-of-use rates)
- changes in rates by the provincial energy board
Still have concerns?
Contact your electricity utility and ask them to investigate the source of your concern.
If you still think the meter is not measuring accurately, you may file a complaint with Measurement Canada and ask that the meter be tested. The utility must remove the meter for it to be tested. Check with your utility to see if there is a charge for the removal.