- Insolvency
- Consumer issues
- Corporations
- Financing
- Import, export and investment
- Industries and business
- Innovation
- Intellectual property and copyright
- Internet, radio and wireless
- Science and technology
- Weights and measures
- Registration
- Media inquiries
- Other inquiries
Insolvency
Office of the Superintendent of Bankruptcy Canada
Administration of estates (LITs only)
Calgary
Telephone (toll-free): 1-877-376-9902
Fax: 403-292-5188
Edmonton
Telephone (toll-free): 1-877-376-9902
Fax: 780-495-2466
Vancouver
Telephone (toll-free): 1-877-376-9902
Fax: 604-666-4610
Winnipeg
Telephone (toll-free): 1-877-376-9902
Fax: 204-983-8904
Halifax
Telephone (toll-free): 1-877-376-9902
Fax: 902-426-7275
Ottawa
Telephone (toll-free): 1-877-376-9902
Fax: 613-996-0949
Toronto
Telephone (toll-free): 1-877-376-9902
Fax: 416-973-7440
Hamilton
Telephone (toll-free): 1-877-376-9902
Fax: 905-572-4210
London
Telephone (toll-free): 1-877-376-9902
Fax: 519-645-5139
Quebec
Telephone (toll-free): 1-877-376-9902
Fax: 418-648-4120
Montreal
Telephone (toll-free): 1-877-376-9902
Fax: 514-283-9795
Regina
Telephone (toll-free): 1-877-376-9902
Fax: 306-780-6947
Saskatoon
Telephone (toll-free): 1-877-376-9902
Fax: 306-975-4231
E-Filing (LITs only)
Office of the Superintendent of Bankruptcy Canada
Telephone (Ottawa): 613-288-5233
Telephone (toll-free in Canada): 1-877-227-3672
Business hours: 8:30 am to 5 pm (Eastern Time)
Bankruptcy and Insolvency Records
Office of the Superintendent of Bankruptcy Canada
Telephone (toll-free in Canada): 1-866-941-2863
Fax: 613-941-9490
Business hours: 8:30 am to 4 pm (Eastern Time)
Companies Creditors Arrangement Act (CCAA)
Office of the Superintendent of Bankruptcy Canada
Telephone (toll-free in Canada): 1-877-376-9902
Fax: 1-604-666-4610
Business hours: 8:30 am to 4:30 pm
Unclaimed funds
Office of the Superintendent of Bankruptcy Canada
Telephone (Ottawa): 613-941-5766
Fax: 613-957-2495
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Media inquiries
Ottawa Headquarters
Telephone: 343-291-1777
Business hours: 7:30 am to 6 pm (Eastern Time)
Order a publication
Office of the Superintendent of Bankruptcy Canada
Telephone (Ottawa): 613-941-1000 Fax: 613-941-2862
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Trustee Licences
Office of the Superintendent of Bankruptcy Canada
Telephone (Ottawa): 1-877-376-9902
Fax: 613-946-2168
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Complaints
Office of the Superintendent of Bankruptcy Canada
Telephone (toll-free): 1-877-376-9902
Calgary
Telephone (toll-free): 1-877-376-9902
Fax: 403-292-5188
Edmonton
Telephone (toll-free): 1-877-376-9902
Fax: 780-495-2466
Vancouver
Telephone (toll-free): 1-877-376-9902
Fax: 604-666-4610
Winnipeg
Telephone (toll-free): 1-877-376-9902
Fax: 204-983-8904
Halifax
Telephone (toll-free): 1-877-376-9902
Fax: 902-426-7275
Ottawa
Telephone (toll-free): 1-877-376-9902
Fax: 613-996-0949
Toronto
Telephone (toll-free): 1-877-376-9902
Fax: 416-973-7440
Hamilton
Telephone (toll-free): 1-877-376-9902
Fax: 905-572-4210
London
Telephone (toll-free): 1-877-376-9902
Fax: 519-645-5139
Quebec
Telephone (toll-free): 1-877-376-9902
Fax: 418-648-4120
Montreal
Telephone (toll-free): 1-877-376-9902
Fax: 514-283-9795
Regina
Telephone (toll-free): 1-877-376-9902
Fax: 306-780-6947
Saskatoon
Telephone (toll-free): 1-877-376-9902
Fax: 306-975-4231
Other inquiries
Office of the Superintendent of Bankruptcy Canada
Telephone (toll-free): 1-877-376-9902
Calgary
Telephone (toll-free): 1-877-376-9902
Fax: 403-292-5188
Edmonton
Telephone (toll-free): 1-877-376-9902
Fax: 780-495-2466
Vancouver
Telephone (toll-free): 1-877-376-9902
Fax: 604-666-4610
Winnipeg
Telephone (toll-free): 1-877-376-9902
Fax: 204-983-8904
Halifax
Telephone (toll-free): 1-877-376-9902
Fax: 902-426-7275
Ottawa
Telephone (toll-free): 1-877-376-9902
Fax: 613-996-0949
Toronto
Telephone (toll-free): 1-877-376-9902
Fax: 416-973-7440
Hamilton
Telephone (toll-free): 1-877-376-9902
Fax: 905-572-4210
London
Telephone (toll-free): 1-877-376-9902
Fax: 519-645-5139
Quebec
Telephone (toll-free): 1-877-376-9902
Fax: 418-648-4120
Montreal
Telephone (toll-free): 1-877-376-9902
Fax: 514-283-9795
Regina
Telephone (toll-free): 1-877-376-9902
Fax: 306-780-6947
Saskatoon
Telephone (toll-free): 1-877-376-9902
Fax: 306-975-4231
Consumer issues
Complaint against a financial institution
Please contact: Financial Consumer Agency of Canada
Consumer product safety
Please contact: Health Canada
Declaring bankruptcy
Office of the Superintendent of Bankruptcy Canada
National Headquarters (Ottawa)
Telephone: 613-941-1000
Fax: 613-941-2862
Calgary
Telephone (toll-free): 1-877-376-9902
Fax: 403-292-5188
Edmonton
Telephone (toll-free): 1-877-376-9902
Fax: 780-495-2466
Vancouver
Telephone (toll-free): 1-877-376-9902
Fax: 604-666-4610
Winnipeg
Telephone (toll-free): 1-877-376-9902
Fax: 204-983-8904
Halifax
Telephone (toll-free): 1-877-376-9902
Fax: 902-426-7275
Ottawa
Telephone (toll-free): 1-877-376-9902
Fax: 613-996-0949
Toronto
Telephone (toll-free): 1-877-376-9902
Fax: 416-973-7440
Hamilton
Telephone (toll-free): 1-877-376-9902
Fax: 905-572-4210
London
Telephone (toll-free): 1-877-376-9902
Fax: 519-645-5139
Quebec
Telephone (toll-free): 1-877-376-9902
Fax: 418-648-4120
Montreal
Telephone (toll-free): 1-877-376-9902
Fax: 514-283-9795
Regina
Telephone (toll-free): 1-877-376-9902
Fax: 306-780-6947
Saskatoon
Telephone (toll-free): 1-877-376-9902
Fax: 306-975-5317
Measurement complaints about firewood, propane tanks or clerk-served products
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-855-666-3834
Business hours: 8:30 am to 4:30 pm (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Northern and Eastern Ontario
Measurement Canada
Telephone (toll-free): 1-866-294-6572
Fax: 613-969-3665
Business hours: 8:30 am to 4:30 pm (local time)
Southwestern Ontario
Measurement Canada
Telephone (toll-free): 1-877-761-5438
Fax: 519-680-7759
Business hours: 8:30 am to 4:30 pm (local time)
Central Ontario
Measurement Canada
Telephone (toll-free): 1-866-276-3491
Fax: 905-943-8717
Business hours: 8:30 am to 4:30 pm (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 am to 4:30 pm (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-855-666-3834
Business hours: 8:30 am to 4:30 pm (local time)
Measurement complaints related to gas pumps, scales or other measuring devices
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-855-666-3834
Business hours: 8:30 am to 4:30 pm (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Northern and Eastern Ontario
Measurement Canada
Telephone (toll-free): 1-866-294-6572
Fax: 613-969-3665
Business hours: 8:30 am to 4:30 pm (local time)
Southwestern Ontario
Measurement Canada
Telephone (toll-free): 1-877-761-5438
Fax: 519-680-7759
Business hours: 8:30 am to 4:30 pm (local time)
Central Ontario
Measurement Canada
Telephone (toll-free): 1-866-276-3491
Fax: 905-943-8717
Business hours: 8:30 am to 4:30 pm (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 am to 4:30 pm (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-855-666-3834
Business hours: 8:30 am to 4:30 pm (local time)
Measurement complaints related to electricity or natural gas meters
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 am to 4:30 pm (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-6705
Business hours: 8:30 am to 4:30 pm (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Ontario
Measurement Canada
Telephone (toll-free): 1-877-325-3996
Fax: 905-943-8738
Business hours: 8:30 am to 4:30 pm (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 am to 4:30 pm (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Misleading advertising or product labelling
Competition Bureau
Telephone (Gatineau): 819-997-4282
Telephone (toll-free in Canada): 1-800-348-5358
TTY (for hearing-impaired): 1-800-642-3844
Fax (Gatineau): 819-997-0324
Business hours: 8:30 am to: 4:30 pm (Eastern Time)
General consumer issues
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Corporations
Corporation Income Tax
Please contact: Canada Revenue Agency
Nuans corporate name search
Telephone (toll-free in Canada): 1-888-816-8267 or 1-888-81NUANS
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 7 am to 8 pm (Eastern Time)
General inquiries
Corporations Canada
Contact centre Telephone (toll-free in Canada): 1-866-333-5556
Telephone (National Capital Region and outside Canada): 613-941-9042
Fax: 343-291-3409
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8 am to 6 pm (Eastern Time)
Financing
Canada Small Business Financing Program
Small Business Financing Directorate
Innovation, Science and Economic Development Canada
Telephone (toll-free in Canada): 1-866-959-1699
Fax (Ottawa): 343-291-1837
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Industrial Technologies Office
Strategic Aerospace and Defence Initiative
Industrial Technologies Office
Telephone (toll-free in Canada): 1-800-266-7531
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8 am to 5 pm (Eastern Time)
Technology Demonstration Program
Industrial Technologies Office
Telephone (toll-free in Canada): 1-800-266-7531
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8 am to 5 pm (Eastern Time)
General inquiries
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Import, export and investment
Drug and health products
Please contact: Health Canada
Customs information
Please contact: Canada Border Services Agency
Importing food products
Please contact: Canadian Food Inspection Agency
Investment Canada Act
Investment Review Division
Innovation, Science and Economic Development Canada
Telephone (Ottawa): 343-291-1887
Fax: 343-291-2469
Business hours: 8 am to 5 pm (Eastern Time)
General inquiries
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Industries and business
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Innovation
Funding, advisory services and expertise
Please contact: Concierge, your guide to innovation
Telephone: 1-833-201-4358
Innovation and Skills Plan
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Innovation Superclusters Initiative
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Strategic Innovation Fund (SIF)
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
ISED Innovation Lab
Telephone (Ottawa): 343-291-1879
Fax: 613-941-0253
General inquiries
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Intellectual property and copyright
Canadian Intellectual Property Office
Telephone (toll-free): 1-866-997-1936
Fax: 819-953-2476 or 819-953-6742
TTY (for hearing-impaired): 1-866-442-2476
Business hours: 8:30 am to 4:30 pm (Eastern Time)
- Request a phone appointment
- Request an in-person appointment
- Reach a regional Business Development Officer
Internet, radio and wireless
Radio Licensing and Interference
Central and Northern Alberta District Office
Telephone (toll-free in Canada): 1-800-461-2646
Fax: 780-495-6501
(By appointment only)
Southern Alberta District Office
Telephone (toll-free in Canada): 1-800-267-9401
Fax: 403-292-4295
(By appointment only)
Vancouver Island Office
Telephone (Victoria): 250-363-3803
Fax: 250-363-0208
(By appointment only)
Lower Mainland Office
Telephone (Surrey): 604-586-2521
Fax: 604-586-2528
(By appointment only)
Okanagan-Kootenay Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Kelowna): 250-470-5026
Fax: 250-470-5045
(By appointment only)
Northern British Columbia and Yukon Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Prince George): 250-561-5291
Fax: 250-561-5290
(By appointment only)
Manitoba District Office
Telephone (toll-free in Canada): 1-800-665-3421
Fax: 204-984-6045
(By appointment only)
New Brunswick/Prince Edward Island District Office
Telephone (toll-free in Canada): 1-855-465-6307
Fax: 506-636-4339
(By appointment only)
Newfoundland and Labrador District Office
Telephone (toll-free in Canada): 1-855-465-6307
Fax: 709-772-4890
(By appointment only)
Northwest Territories and Nunavut
(Administered by Saskatoon Office)
Telephone (toll-free in Canada): 1-877-783-7757
Fax: 306-975-4231
(By appointment only)
Nova Scotia District Office
Telephone (toll-free in Canada): 1-855-465-6307
Fax: 902-426-1000
(By appointment only)
Toronto District Office
Telephone (toll-free in Canada): 1-855-465-6307
Fax: 416-954-3553
(By appointment only)
Central and Western Ontario District Office
Telephone (toll-free in Canada): 1-855-465-6307
Fax: 905-639-6551
(By appointment only)
Eastern and Northern Ontario District
Telephone (toll-free in Canada): 1-855-465-6307
Fax: 705-941-4607
(By appointment only)
New Brunswick/Prince Edward Island District Office
Telephone (toll-free in Canada): 1-855-465-6307
Fax: 506-636-4339
(By appointment only)
Montréal Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157 (By appointment only)
Gatineau Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
(By appointment only)
Val d'Or Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
(By appointment only)
Québec City Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
(By appointment only)
Sherbrooke Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
(By appointment only)
Regina Office
Telephone (toll-free in Canada): 1-877-510-7875
Fax: 306-780-6506
(By appointment only)
Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Fax: 306-975-4231
(By appointment only)
Vancouver Island Office
Telephone (Victoria): 250-363-3803
Fax: 250-363-0208
(By appointment only)
Lower Mainland Office
Telephone (Surrey): 604-586-2521
Fax: 604-586-2528
(By appointment only)
Okanagan-Kootenay Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Kelowna): 250-470-5026
Fax: 250-470-5045
(By appointment only)
Northern British Columbia and Yukon Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Prince George): 250-561-5291
Fax: 250-561-5290
(By appointment only)
Amateur Radio
Amateur Radio Service Centre
Telephone (toll-free in Canada): 1-888-780-3333
Fax: 705-941-4607
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Professional Radio Operator
Radio Operator Certificate Service Centre
Telephone (toll-free in Canada): 1-877-604-7493
Fax(toll-free): 1-877-604-7491
Telephone (Sault Ste. Marie): 705-941-2001
Fax: 705-941-4607
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Equipment, certification and standards
Telephone (Ottawa): 613-990-4218
Fax: 613-990-4752
Spectrum Management System (SMS)
Central and Northern Alberta District Office
Telephone (toll-free in Canada): 1-800-461-2646
Fax: 780-495-6501
Business hours: 8:30 am to 4:30 pm (Mountain Time)
Southern Alberta District Office
Telephone (toll-free in Canada): 1-800-267-9401
Fax: 403-292-4295
Business hours: 8:30 am to 4:30 pm (Mountain Time)
Vancouver Island Office
Telephone (Victoria): 250-363-3803
Fax: 250-363-0208
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Lower Mainland Office
Telephone (Surrey): 604-586-2521
Fax: 604-586-2528
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Okanagan-Kootenay Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Kelowna): 250-470-5026
Fax: 250-470-5045
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Northern British Columbia and Yukon Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Prince George): 250-561-5291
Fax: 250-561-5290
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Manitoba District Office
Telephone (toll-free in Canada): 1-800-665-3421
Fax: 204-984-6045
Business hours: 8:30 am to 4:30 pm (Central Time)
New Brunswick/Prince Edward Island District Office
Telephone (toll-free in Canada): 1-888-843-4133
Telephone (Saint John): 506-636-4889
Fax: 506-636-4339
Business hours: 8:30 am to 4:30 pm (Atlantic Time)
Newfoundland and Labrador District Office
Telephone (toll-free in Canada): 1-888-288-4480
Telephone (St. John's): 709-772-4889
Fax: 709-772-4890
Business hours: 8:30 am to 4:30 pm (Newfoundland Time)
Administered by the Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Fax: 306-975-4231
Business hours: 8:30 am to 4:30 pm (Central Time)
Nova Scotia District Office
Telephone (toll-free in Canada): 1-888-385-8848
Telephone (Dartmouth): 902-426-3810
Fax: 902-426-1000
Business hours: 8:30 am to 4:30 pm (Atlantic Time)
Administered by the Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Fax: 306-975-4231
Business hours: 8:30 am to 4:30 pm (Central Time)
Toronto District Office
Telephone (Toronto): 416-973-8215
Fax: 416-954-3553
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Central and Western Ontario District Office
Telephone (Burlington): 519-457-4826
Fax: 905-639-6551
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Eastern and Northern Ontario District Office
Telephone (Sault Ste. Marie): 705-941-4139
Fax: 705-941-4607
Business hours: 8:30 am to 4:30 pm (Eastern Time)
New Brunswick/Prince Edward Island District Office
Telephone (toll-free in Canada): 1-888-843-4133
Telephone (Saint John): 506-636-4889
Fax: 506-636-4339
Business hours: 8:30 am to 4:30 pm (Atlantic Time)
Montréal Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157 Business hours: 8:30 am to 4:30 pm (Eastern Time)
Gatineau Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Val d'Or Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Quebec City Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157 Business hours: 8:30 am to 4:30 pm (Eastern Time)
Sherbrooke Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Regina Office
Telephone (toll-free in Canada): 1-877-510-7875
Fax: 306-780-6506
Business hours: 8:30 am to 4:30 pm (Central Time)
Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Fax: 306-975-4231
Business hours: 8:30 am to 4:30 pm (Central Time)
Vancouver Island Office
Telephone (Victoria): 250-363-3803
Fax: 250-363-0208
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Lower Mainland Office
Telephone (Surrey): 604-586-2521
Fax: 604-586-2528
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Okanagan-Kootenay Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Kelowna): 250-470-5026
Fax: 250-470-5045
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Northern British Columbia and Yukon Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Prince George): 250-561-5291
Fax: 250-561-5290
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Emergency Telecommunications
Regional emergency telecommunications support
Central and Northern Alberta District Office
Telephone (toll-free in Canada): 1-800-461-2646
Fax: 780-495-6501
Business hours: 8:30 am to 4:30 pm (Mountain Time)
Southern Alberta District Office
Telephone (toll-free in Canada): 1-800-267-9401
Fax: 403-292-4295
Business hours: 8:30 am to 4:30 pm (Mountain Time)
Vancouver Island Office
Telephone (Victoria): 250-363-3597
Fax: 250-363-0208
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Lower Mainland Office
Telephone (Surrey): 604-930-8691 x 127
Fax: 604-666-5473
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Okanagan-Kootenay Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Kelowna): 250-470-5037
Fax: 250-470-5045
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Northern British Columbia and Yukon Office
Telephone (toll-free in Canada): 1-800-667-3780
Telephone (Prince George): 250-561-5286
Fax: 250-561-5290
Business hours: 8:30 am to 4:30 pm (Pacific Time)
Manitoba District Office
Telephone (toll-free in Canada): 1-800-665-3421
Fax: 204-984-6045
Business hours: 8:30 am to 4:30 pm (Central Time)
New Brunswick/Prince Edward Island District Office
Telephone (Saint John): 506-636-4334
Fax: 506-636-4339
Business hours: 8:30 am to 4:30 pm (Atlantic Time)
Newfoundland and Labrador District Office
Telephone: 709-772-6818
Business hours: 8:30 am to 4:30 pm (Newfoundland Time)
Northern Territories District Office
Telephone (toll-free in Canada): 1-866-864-7817
Telephone (Yellowknife): 867-766-8420
Fax: 867-766-8426
Business hours: 8:30 am to 4:30 pm (Mountain Time)
Nova Scotia District Office
Telephone (Dartmouth): 902-426-4166
Fax: 902-426-1000
Business hours: 8:30 am to 4:30 pm (Atlantic Time)
Northern Territories District Office
Telephone (toll-free in Canada): 1-866-864-7817
Telephone (Yellowknife): 867-766-8420
Fax: 867-766-8426
Business hours: 8:30 am to 4:30 pm (Mountain Time)
Toronto District Office
Telephone (Toronto): 416-973-8215
Fax: 416-954-3553
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Central and Western Ontario District Office
Telephone (London): 905-639-6508
Fax: 905-639-6551
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Eastern Ontario District Office
Telephone (Ottawa): 613-990-2823
Fax: 613-998-5919
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Northern Ontario District Office
Telephone (Sault Ste. Marie): 705-941-3978
Fax: 705-941-4607
Business hours: 8:30 am to 4:30 pm (Eastern Time)
New Brunswick/Prince Edward Island District Office
Telephone (Saint John): 506-636-4334
Fax: 506-636-4339
Business hours: 8:30 am to 4:30 pm (Atlantic Time)
Montréal Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157 Business hours: 8:30 am to 4:30 pm (Eastern Time)
Gatineau Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Val d'Or Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Quebec City Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Sherbrooke Service Centre
Telephone (toll-free in Canada): 1-855-784-8282
Fax: 514-283-5157
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Regina Office
Telephone (toll-free in Canada): 1-877-510-7875
Telephone (Regina): 306-780-6984
Fax: 306-780-6506
Business hours: 8:30 am to 4:30 pm (Central Time)
Saskatoon Office
Telephone (toll-free in Canada): 1-877-783-7757
Telephone (Saskatoon): 306-975-4834
Fax: 306-975-4231
Business hours: 8:30 am to 4:30 pm (Central Time)
Yukon Office
Telephone (Whitehorse): 867-667-5102
Fax: 867-393-6711
Business hours: 8:30 am to 4:30 pm (Pacific Time)
General inquiries
National Telecommunications Security Directorate
Telephone (toll-free in Canada): 1-866-266-9031
Telephone (Ottawa): 343-291-1287
Fax: 343-291-3526
Business hours: 8:30 am to 5 pm (Eastern Time)
Computers for Schools
Computers for Schools
Telephone (toll-free in Canada): 1-800-575-9200
Business hours: 8 am to 8 pm (Eastern Time)
Connecting Canadians
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Connect to Innovate
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
CanCode program
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Mutual Recognition Agreements/Arrangements
Directorate of Regulatory Standards
Telephone (Ottawa): 343-291-1985
Business hours: 8 am to 4 pm (Eastern Time)
Terminal Attachment Program Advisory Committee (TAPAC)
Directorate of Regulatory Standards
Telephone (Ottawa): 343-291-1985
Business hours: 8 am to 4 pm (Eastern Time)
Wireless policy
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
General inquiries
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Science and technology
Communications Research Centre Canada
CRC Business Development
Telephone (Ottawa): 613-990-7649
Fax: 613-998-5355
Business hours: 8 am to 4 pm (Eastern Time)
Business Development – Industry and Research
Telephone (Ottawa): 613-990-7649
Fax: 613-998-5355
Business hours: 8 am to 4 pm (Eastern Time)
Contact an employee
Government Electronic Directory Services
Technology Licensing
Telephone (Ottawa): 613-990-7649
Fax: 613-998-5355
Business hours: 8 am to 4 pm (Eastern Time)
Request a publication
Telephone (Ottawa): 613-990-4109
Business hours: 8 am to 4 pm (Eastern Time)
Media inquiries
Telephone (Ottawa): 613-990-4109
Business hours: 8 am to 4 pm (Eastern Time)
Other inquiries
Telephone (Ottawa): 613-991-3313
Business hours: 8 am to 4 pm (Eastern Time)
Post-Secondary Institutions Strategic Investment Fund
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Science.gc.ca
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Choose science
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
General inquiries
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Weights and measures
Contractor Registration - Sellers of electricity or natural gas
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Ontario
Measurement Canada
Telephone (toll-free): 1-877-325-3996
Business hours: 8:30 am to 4:30 pm (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 am to 4:30 pm (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Information for existing or prospective authorized service providers
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-855-666-3834
Business hours: 8:30 am to 4:30 pm (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Ontario
Measurement Canada
Telephone (toll-free): 1-866-276-3491
Business hours: 8:30 am to 4:30 pm (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 am to 4:30 pm (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-855-666-3834
Business hours: 8:30 am to 4:30 pm (local time)
Measurement complaints about firewood, propane tanks or clerk-served products
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-855-666-3834
Business hours: 8:30 am to 4:30 pm (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Northern and Eastern Ontario
Measurement Canada
Telephone (toll-free): 1-866-294-6572
Fax: 613-969-3665
Business hours: 8:30 am to 4:30 pm (local time)
Southwestern Ontario
Measurement Canada
Telephone (toll-free): 1-877-761-5438
Fax: 519-680-7759
Business hours: 8:30 am to 4:30 pm (local time)
Central Ontario
Measurement Canada
Telephone (toll-free): 1-866-276-3491
Fax: 905-943-8717
Business hours: 8:30 am to 4:30 pm (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 am to 4:30 pm (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-855-666-3834
Business hours: 8:30 am to 4:30 pm (local time)
Measurement complaints related to gas pumps, scales or other measuring devices
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-855-666-3834
Business hours: 8:30 am to 4:30 pm (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Northern and Eastern Ontario
Measurement Canada
Telephone (toll-free): 1-866-294-6572
Fax: 613-969-3665
Business hours: 8:30 am to 4:30 pm (local time)
Southwestern Ontario
Measurement Canada
Telephone (toll-free): 1-877-761-5438
Fax: 519-680-7759
Business hours: 8:30 am to 4:30 pm (local time)
Central Ontario
Measurement Canada
Telephone (toll-free): 1-866-276-3491
Fax: 905-943-8717
Business hours: 8:30 am to 4:30 pm (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 am to 4:30 pm (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-855-666-3834
Business hours: 8:30 am to 4:30 pm (local time)
Measurement complaints related to electricity or natural gas meters
Alberta
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
British Columbia
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Manitoba
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
New Brunswick
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Newfoundland and Labrador
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Northwest Territories
Measurement Canada
Telephone (toll-free): 1-800-267-9401
Business hours: 8 am to 4 pm (local time)
Nova Scotia
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Nunavut
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Ontario
Measurement Canada
Telephone (toll-free): 1-877-325-3996
Fax: 905-943-8738
Business hours: 8:30 am to 4:30 pm (local time)
Prince Edward Island
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Quebec
Measurement Canada
Telephone (toll-free): 1-855-637-8737
Business hours: 8:30 am to 4:30 pm (local time)
Saskatchewan
Measurement Canada
Telephone (toll-free): 1-877-783-7757
Business hours: 8:30 am to 4:30 pm (local time)
Yukon
Measurement Canada
Telephone (toll-free): 1-800-665-3421
Business hours: 8:30 am to 4:30 pm (local time)
Media inquiries
Ottawa Headquarters
Telephone: 343-291-1777
Business hours: 7:30 am to 6 pm (Eastern Time)
National Technical Training Program
National Technical Training Program
Measurement Canada
Telephone: 613-220-4587
Business hours: 8 am to 4 pm (Eastern Time)
Type approval and standards calibration services - Electricity
Approval and Calibration Services Laboratory - Electricity
Measurement Canada
Telephone (Ottawa): 613-952-2626
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Type approval and standards calibration services - Mass
Approval and Calibration Services Laboratory - Mass
Measurement Canada
Telephone (Ottawa): 613-952-2626
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Type approval and standards calibration services - Natural Gas
Approval and Calibration Services Laboratory - Natural Gas
Measurement Canada
Telephone (Ottawa): 613-952-2626
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Type approval and standards calibration services - Volume
Approval and Calibration Services Laboratory - Volume
Measurement Canada
Telephone (Ottawa): 613-952-2626
Business hours: 8:30 am to 4:30 pm (Eastern Time)
General inquiries
Measurement Canada
Telephone: 613-952-2626
Business hours: 8:30 am to 4:30 pm (Eastern Time)
Registration
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Media inquiries
Ottawa Headquarters
Telephone: 343-291-1777
Business hours: 7:30 am to 5:30 pm (Eastern Time)
Other Inquiries
Business Registry Search Pilot
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Employment Opportunities
Please see the following websites: GC Jobs Service Canada - Job Bank
Request access to departmental records
Information and Privacy Rights Administration
Telephone: 343-291-2788
Fax: 343-291-1893
To request access to departmental records, please use our request forms.
To order an departmental publication
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)
Wrongdoing by departmental employees
All departmental employees are subject to the Values and Ethics Code for the Public Sector. Please direct any questions, comments, concerns or complaints you may have regarding the Code or a possible breach of the Code by an employee of the Department to:
Office of the Director General of the Human Resources Branch
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 613-954-2340
Business hours: 8:30 am to 5 pm (Eastern Time)
You may also contact the Public Sector Integrity Commissioner to disclose a serious breach of the Values and Ethics Code for the Public Sector.
Request access to library materials
Library and Knowledge Centre
Telephone (Ottawa): 343-291-3035
Fax: 343-291-2458
Business hours: 9 am to 5 pm (Eastern Time)
All other inquiries
ISED Citizen Services Centre
Telephone (toll-free in Canada): 1-800-328-6189
Telephone (Ottawa): 613-954-5031
Fax: 343-291-1913
TTY (for hearing-impaired): 1-866-694-8389
Business hours: 8:30 am to 5 pm (Eastern Time)