Search results

Search results
Rank Title Date
1 Unravelling webs of uncertainty: What an internet code could mean for Canadian consumers 2019/01/01
2 Junk Food Advertising in Canada: How Should it be Regulated? 2019/01/01
3 Unit Pricing: Time for a National Approach 2019/01/01
4 Consumer-related Copyright Issues on the Internet of Things: A Study of Connected Objects Available to Canadian Consumers 2020/01/01
5 Consumer-related Copyright Issues on the Internet of Things 2020/01/01
6 Access to auto and home insurance: an issue? 2010/01/01
7 Super complainers: Greater Public Inclusiveness in Governing Consumer Complaint Handling 2019/01/01
8 Home Energy Labels: How well do they serve consumers? 2019/01/01
9 Consumer Attitudes and Their Role in Reducing the Impact of Counterfeit and Pirated Goods and Services 2019/01/01
10 Penny Auction Website Issues 2012/01/01
11 Class actions: Model claim forms to facilitate access to justice - A case study 2012/01/01
12 Pre-purchase home inspection in real estate: Better Protection for Buyers and Sellers 2012/01/01
13 Sustainable consumption for all: Improving the accessibility of sustainably-produced foods in Canada 2019/01/01
14 A Charter of Rights for Internet Users: For a Canadian Perspective 2019/01/01
15 Will Cash Soon Be a Thing of the Past? 2019/01/01
16 Can Seller Disclosure Be Improved to Better Protect Parties during a Real Estate Transaction? 2013/01/01
17 Report on extra charges in the retailing of new vehicles 2015/01/01
18 Communications Services: Are the recourses before disconnection sufficient? 2019/01/01
19 APA Report on New Vehicle Financing and Leasing 2017/01/01
20 A Long-Term Comparison of Consumer Debt Relief Options in Canada 2018/01/01
21 Genuine or fake sales? Review of regulatory frameworks in Canada and abroad and data collection study in the Canadian retail market 2011/01/01
22 Making food safe for all: A needs assessment of new immigrant mothers and their families 2017/01/01
23 Assessing the Emergence of "Alternative" Currencies and Legal Risk: The Consumers Perspective 2018/01/01
24 Insurance price comparison websites: Are they an effective tool 2018/01/01
25 Do Tradition and Innovation Mix? The benefits and risks of peer-to-peer insurance for consumers 2018/01/01
26 Consumer Choice in Telecommunications Broadcasting 2019/01/01
27 Changes to prices advertised online: Analysis of business practices and the legal framework in Canada 2018/01/01
28 Silence is consent: Opting out of the Digital Age 2018/01/01
29 Consumers and Product Insurance Purchase Decisions 2018/01/01
30 A Bargain or a technical problem? Pricing errors in Canada's e-commerce 2018/01/01
31 Dynamic Pricing – Can consumers achieve the benefits they expect 2017/01/01
32 Debt settlement and financial recovery companies: Too risky an option? 2017/01/01
33 Sharing Economy. Canadians Perspective. 2017/01/01
34 Class Action: How to increase claim rates? 2017/01/01
35 Bank charges and Low-Income Persons: A Portrait of the Situation 2017/01/01
36 Telecommunications and Customer Service: Where are We? 2018/01/01
37 Are Business’ Support Forums Reliable? 2018/01/01
38 Native Advertising: Information or Illusion? 2018/01/01
39 Discounts at What Cost? Communication Services and Promotional Pricing: A Closer Look 2018/01/01
40 Obsolescence of Home Appliances and Electronics: 2018/01/01
41 Options for a sustained institutional role for consumer organizations in internal trade harmonization initiatives 2015/01/01
42 The Highs and Lows of Long-term Financing 2014/01/01
43 A Canadian Strategy to Combat Investment Fraud 2014/01/01
44 Impact of mobile point-of-sale payments apps on consumer privacy 2016/01/01
45 The Truth behind the Obligation to Take back Returned Items 2015/01/01
46 Consumer Contracts: When Is It OK to Change the Rules of the Game? 2009/01/01
47 The Wireless Code: Who’s the Winner? 2015/01/01
48 Would application of ISO standard 14452: 2012 Network services billing – Requirements benefit the customers of Canada’s energy distributors? 2016/01/01
49 Private Vehicle Access for Canadians with Disabilities: Policies and Practices to Increase Transportation Options for Disabled Canadians 2007/01/01
50 Disputes between consumers and energy distributors: An uneven playing field? 2016/01/01
51 All in the Data Family: Children's Privacy Online 2008/01/01
52 Unlimited… really?: Are consumers adequately protected? 2017/01/01
53 Credit contracts: signatory solidarity 2017/01/01
54 How Free is “Free”?: Setting limits on the collection of personal information for online behavioural advertising? 2015/01/01
55 Lifting the barriers to internal trade and consumer protection : The Example of the European Union 2015/01/01
56 Dispute Resolution in the Agreement on Internal Trade: A Consumer Perspective 2015/01/01
57 Undersizing: trends and regulation in Canada and abroad 2013/01/01
58 Classifieds Websites and Used Car Purchases in Canada: Would Government Regulation Better Protect Consumers? 2013/01/01
59 How well do newcomers understand consumer credit? 2014/01/01
60 All along the watch tower: a review of the Canadian consumer debt collection industry 2014/01/01
61 Consumers’ Use of Small Claims Court in Construction Disputes 2013/01/01
62 Analysis of strategies used by consumer groups in the construction sector 2014/01/01
63 Limited usage of mobile internet access services: Informing and protecting consumers 2013/01/01
64 Shopping for Consumer Protection: Current Jurisdictional Issues 2013/01/01
65 Spotlight on tanning salons 2013/01/01
66 Nanotechnology and Its Impact on Consumers 2008/01/01
67 The Privacy Box: Enabling Consumer Choice and Meaningful Consent in Online Privacy 2017/01/01
68 Consumer Protection in Canada and the European Union: A Comparison 2009/01/01
69 Obstacles to Consumer Awareness and Understanding of Consumer Contracts (in French only) 2008/01/01
70 Adequacy of Legal Warranty Plans 2012/01/01
71 Compliance with Canadian Data Protection Laws: Are Retailers Measuring Up? 2006/01/01
72 Riding in Big Brother’s Automobile: Vehicle Technology and Consumer Privacy 2007/01/01
73 The Consumer Perspective of Trade & Commerce Powers 2009/01/01
74 New consumption patterns, Local trading systems: for a social economy 2010/01/01
75 Neuromarketing: A new issue (in French only) 2008/01/01
76 Barriers to Changing Telecommunications Service Providers 2008/01/01
77 Social Network Site Privacy - A comparative analysis of six sites 2009/01/01
78 Spend to save: Is it really such a good idea? An analysis of debit card savings programs and credit card cash back reward programs 2010/01/01
79 Class action claim forms: when exercising your rights becomes too difficult 2010/01/01
80 The end-user licence: do you accept all of the conditions? 2010/01/01
81 Canadian Consumers: Online Reputations, Awareness, Misuse and Repair 2011/01/01
82 Electronic Health Records: Controlling Personal Health Data in Computerized Medical Records (in French only) 2010/01/01
83 Consumer Groups’ Capacity to Assess Potential Consumer Impacts of Policy Proposals 2010/01/01
84 Class Actions : Two models of notices to better communicate with members 2011/01/01
85 The Pros and Cons of Umbrella Mortgages 2012/01/01
86 Bloggers or Floggers? Undercover advertising exposed 2012/01/01
87 New Home Builder Customer Service Best Practices 2011/01/01
88 Enhancing the Credibility of Social Responsibility Claims Among Canadian Consumers 2010/01/01
89 Is There an “ENGO Case” for CSR? Environmental Non-Government Organizations (ENGO) and Corporate Social Responsibility (CSR): Seeking Common Ground to Build Consumer Support 2004/01/01
90 Residential Consumer Representation before the National Energy Board: Exploring Possibilities 2002/01/01
91 Ensuring Electricity Metering Accuracy and Consumer Confidence in a Changing Market 2002/01/01
92 The Regulatory Context for Assistive Technologies and Accessible Products in Canada 2007/01/01
93 Les tests génétiques et les consommateurs : sommes-nous préoccupés de l’équité dans les contrats d’assurance (in French only) 2003/01/01
94 Consumer Representatives - Linking them to Consumers 2003/01/01
95 Mail-In Rebates: Not Always A Gift (in French only) 2006/01/01
96 The use of Administrative Monetary Penalties in Consumer Protection 2007/01/01
97 L'autographe et l'étranger : les mystères de l'identité dans le monde virtuel (in French only) 2003/01/01
98 Les associations de consommateurs au sein de la fédération canadienne : Facteurs permettant le développement de l'influence auprès des décideurs (in French only) 2003/01/01
99 Ensuring Retail Food Scale Accuracy and Consumer Confidence in a Changing Market 2002/01/01
100 Used Vehicle Retailing Investigation 2007 2007/01/01
101 La participation des consommateurs à l'élaboration des règlements qui seront établis en vertu des amendements prévus à la Loi sur les banques (in French only) 2002/01/01
102 Ensuring gasoline pump accuracy and consumer confidence in a changing market 2004/01/01
103 Assurance: la hausse des primes à la suite d’un sinistre annule-t-elle pour les consommateurs l’intérêt d’être assurés? (in French only) 2003/01/01
104 Assurances biens / habitation pour tous (in French only) 2003/01/01
105 Gaps in New Home Warranty Coverage Across Canada 2007/01/01
106 Point of Purchase Nutrition Information on Non-Prepackaged Foods 2003/01/01
107 Funding Systems For Consumer Participation In Consultation Processes 2003/01/01
108 The ATCO case - Did the Supreme Court of Canada Alter the Regulatory Compact? 2007/01/01
109 Forces for Change in Canada's Electricity Sector: How will Consumer Interests Be Protected? 2002/01/01
110 Involving Consumers in Corporate Decision and Policy-Making 2002/01/01
111 New Trends in Consumption and Food Information (in French only) 2007/01/01
112 The Public Consultations of the Competition Bureau: Building Bridges to Consumers 2003/01/01
113 Impact of International Trade Agreements - Consumers Participation in Policy Determination and the Impact of Existing Agreements on Consumers 2002/01/01
114 Marketing Junk Food to Children 2006/01/01
115 Are You Sure You Want to Continue? Consumer Authentication at the Crossroads 2008/01/01
116 Non-Judicial Consumer Recourse (in French only) 2009/01/01
117 Is the Trade in Personal Information Beneficial to Consumers? 2007/01/01
118 Digital Rights Management Technologies and Consumer Privacy: An Assessment of DRM Applications under Canadian Privacy Law 2007/01/01
119 Consumer Representation: Recognition Criteria 2009/01/01
120 Fee for Carriage – Broadcast Distribution Undertakings (BDU) Regulation II 2009/01/01
121 Representing the Consumer in Broadcasting 2008/01/01
122 Consumer arbitration: a fair and effective process? (in French only) 2009/01/01
123 Advertising that targets children: Ensuring the best protection possible (in French only) 2008/01/01
124 The Consumer’s View of Copyright 2003/01/01
125 Settlement Vouchers: Turning court rulings into marketing tools? (in French only) 2007/01/01
126 Extended Warranties : Do customers get their money’s worth? (in French only) 2007/01/01
127 Obstacles to financial institution switching (in French only) 2007/01/01
128 Collective Arbitration: A Solution for Consumers ? (in French only) 2007/01/01
129 La législation québécoise relative aux secteurs du tourisme et des services juridiques à l'épreuve du critère de nécessité de l'Accord Général sur le Commerce des Services : un équilibrage réussi en terme de protection du consommateur? (in French only) 2002/01/01
130 Electricity Restructuring: A Consumer update 2002/01/01
131 Breaking the Law - Pesticide Advertising and Public Deception 2002/01/01
132 Impact of cell phone company advertising on teenagers: influenced but ill-informed (in French only) 2007/01/01
133 Income Trust – A Challenge for Regulators 2007/01/01
134 Business Usage of Consumer Information for Direct Marketing: What the Public Thinks 2001/01/01
135 L’achat d’une maison : qui représente l’acheteur dans une transaction? (in French only) 2002/01/01
136 Identity Theft: The Need For Better Consumer Protection 2003/01/01
137 Competition in Telecommunications at the 10 Year Mark: How Have Consumers Fared? 2003/01/01
138 L'erreur de Pandore : La concurrence et l'évolution du réseau Interac au Canada (in French only) 2003/01/01
139 Should Residential Water Meter Accuracy be Regulated in Canada? 2004/01/01
140 Un cadre multilatéral sur la concurrence au sein de l’OMC est-il favorable aux consommateurs canadiens? (in French only) 2005/01/01
141 Is the Trade in Personal Information Beneficial to Consumers? 2007/01/01
142 Smart Regulation III - Implementation (joint project with Option Consommateurs) 2006/01/01
143 Tous les étangs gisent gelés : Le patient espoir d'une réforme du droit de la concurrence canadien (in French only) 2005/01/01
144 Crossborder class action suits and the rights of consumers (in French only) 2006/01/01
145 Identity Theft Insurance – Miserly Upon Misery 2006/01/01
146 Cornerstones of Community: Highlights of the National Survey of Nonprofit and Voluntary Organizations 2004/01/01
147 Mystery Shopping Experiences for Energy and Water Efficient Products 2012/01/01
148 Used vehicle advertising and retailing investigation 2004/01/01
149 La téléphonie IP : une véritable concurrence dans le marché canadien (in French only) 2005/01/01
150 Do Smartphones Make for Smarter Consumers? 2012/01/01
151 Make Haste Slowly: Regulatory Reform for Canadian Financial Markets (in French only) 2005/01/01
152 Le droit d'accès aux renseignements personnels : la clé du droit à la protection des renseignements personnels (in French only) 2006/01/01
153 La publicité sur les prix dans le domaine du voyage : les transporteurs aériens prennent-ils leurs clients pour des valises? (in French only) 2005/01/01
154 Proliferation of Redress Procedures 2013/01/01
155 Spyware - Looking out for the Consumers 2006/01/01
156 Cyber Threats on Mobile Devices 2013/01/01
157 Identifying Gaps in Consumer Protection in the Second-Hand Market in Canada 2012/01/01
158 Copyright and Consumers Part II 2006/01/01
159 Consumer demand regarding the Canadian organic food sector 2004/01/01
160 L'accès a la justice : comment y parvenir? (in French only) 2004/01/01
161 Privacy and Health Information 2002/01/01
162 Drugs in the News: How Well Do Canadian Newspapers Report the Good, the Bad and the Ugly of New Drugs? 2003/01/01
163 Auto Retailing Audit – Retailing practices of new car dealers in Canada 2002/01/01
164 Dual Labelling in Grocery Stores and Metric Conversion: Balancing the Kilo and the Pound 2004/01/01
165 Mandatory Arbitration and Consumer Contracts 2004/01/01
166 Automobile Protection Association Mystery Car on the Road Again – 2002 2002/01/01
167 Safety of Noisy Toys: A Current Assessment 2004/01/01
168 Growing Old Gracefully, An Investigation into the Growing Number of Bankrupt Canadians over age 55 2006/01/01
169 Recours des consommateurs : Collectivité et efficacité peuvent-elles s'accorder? (in French only) 2002/01/01
170 Les impacts de la gestion électronique des droits de propriété intellectuelle sur les consommateurs canadiens (in French only) 2004/01/01
171 Le procès du recours collectif (in French only) 2006/01/01
172 Government Student Loans, Government Debts and Bankruptcy: A Comparative Study 2005/01/01
173 Legal Insurance: A Solution for Improving Access to Justice? (in French only) 2007/01/01
174 Smart Regulation: The Consumer Interest Part II 2005/01/01
175 Radio Frequency Identification and Privacy: Shopping into Surveillance 2005/01/01
176 Competition Policy in the WTO and FTAA: A Trojan Horse for International Trade Negotiations? 2003/01/01
177 Consumer Issues in Electronic Contracting 2005/01/01
178 National Identity Cards, Biometrics and the Consumer: Displacing the Personal from the Person 2005/01/01
179 Intelligent Software Agents: Turning a Privacy Threat into a Privacy Protector 1999/01/01
180 Privacy and Digital Rights Management (DRM): An Oxymoron? 2002/01/01
181 Bank Mergers and the Public Interest 2005/01/01
182 Voluntary Codes and Consumer Protection in the Insurance Industry 2006/01/01
183 Consumer Privacy Under PIPEDA: How Are We Doing? 2004/01/01
184 Bait and Switch Selling: The regulatory framework in Canada and the United Kingdom and data collection in the retail sector 2012/01/01
185 Canadian Communications Competition Review 2000/01/01
186 The effects of “No-Haggle” Vehicle Pricing on Canadian Consumers 2006/01/01
187 The WTO Without Tears: Conceptual Framework for Measuring How Trade Agreements Affect Consumers 2001/01/01
188 Towards more efficient Canadian banking legislation: the challenge (in French only) 2006/01/01
189 An error of diagnosis? The pros and cons of harmonizing Canadian and American procedures for approving new medications (in French only) 2006/01/01
190 Making Privacy Policies Work 2000/01/01
191 International Consumer Advocacy in Electronic Commerce: Report on Accomplishments 2000/01/01
192 A Garland For Consumers: Will The Garland Case Provide Safeguards For Vulnerable Consumers? 2000/01/01
193 How to Pay the Piper: A Primer on Additional Charges to Consumers in Canada for Paper Billing 2014/01/01
194 No Such Thing as a Free Lunch: Consumer Contracts and “Free” Services 2013/01/01
195 Market-driven Consumer Redress - Case studies and legal issues 2001/01/01
196 An Empirical Study of Canadians Seeking Personal Bankruptcy Protection 1998/01/01
197 Condominium Property Managers: Examining the Impact of Regulation on Consumers 2014/01/01
198 A Comparative Analysis of Residential Telephone Service: 1992-2002 2003/01/01
199 Empirical research on competition, innovation and the consumer 2008/01/01
200 Bibliometric Anaysis of Consumer Issues Research in Canada and in Other Leading Countries 2008/01/01
201 Investment Funds in Canada and Consumer Protection 1998/01/01
202 Les jeunes sur l'Internet : étude sur les problématiques commerciales posées par le Web (in French only) 2005/01/01
203 Study of Consumer Groups and Environmental NGOs Engaged in International Standards Work 2006/01/01
204 Marketing de fidélisation : Qui récolte la meilleure récompense? (in French only) 2005/01/01
205 Bill C-19 Competition Act Amendments 2006/01/01
206 Privacy of Medical Records: Finding the Right Balance 2001/01/01
207 "I Want That!": The impact of current trends and practices shaping the advertising of toys to children in the global marketplace 2001/01/01
208 Marketing of Organic Agriculture Products 2001/01/01
209 Import competition and market power: Canadian evidence 2000/01/01
210 Counselling the Overindebted: A Comparative Perspective 2005/01/01
211 Deal of the day? Consumer protection in online group buying deals 2013/01/01
212 Strengthening the marketplace through a Consumer Protection Framework for consumer online reviews 2016/01/01
213 Domestic hot water tanks and other equipment - A consumer perspective 2013/01/01
214 High Hopes and Low Standards!: The Life and Times of Airline Travel in Canada 2001/01/01
215 A Vehicle Lemon Law in Canada? 2005/01/01
216 Improving the Effectiveness of Consumer Representation on Delegated Administrative Authorities 2006/01/01
217 Data Breaches: Worth Noticing? 2011/01/01
218 Regulation, Competition and Risk in the Market for Credit Cards 2000/01/01
219 The Radon Challenge - Building Awareness and Encouraging Action 2012/01/01
220 Marketplace Accessibility in the Retail Sector: Incorporating Universal Design Principles to Identify Common Issues and Develop a Model for Change 2006/01/01
221 Still A Long Distance To Go Residential Consumers and the Transition to Competition in the Long Distance Market 1998/01/01
222 Consumer protection rights in Canada in the context of electronic commerce 1999/01/01
223 Des experts de fortune : Un aperçu du marché québécois du conseil en matière de placements (in French only) 2000/01/01
224 To deal directly with air carriers: how Canadian travellers can be afforded better financial protection? (in French only) 2006/01/01
225 Canada's Consumer Legislation 2002/01/01
226 Instruments de mesure pour une enquête en profondeur des opérations du secteur des services financiers : Irons-nous vers une améliorations de la concurrence réelle ou virtuelle pour les consommateurs à faibles et modestes revenus (in French only) 2000/01/01
227 Specialized big-box stores 1999/01/01
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